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REPORT: MIECHV Form 2 IL Data Tracking Article rated 2.3/5.0
A new report has been released today - MIECHV Form 2 Data Tracking IL report. This report is designed to assist the programs and home visitors to keep track of their MIECHV Benchmark (Form 2) data col...
Demographics: High Needs Article rated 2.8/5.0
Please explain / define the demographic categories (High Needs)The Visit Tracker Demographics screen has the items that make a family "high needs" according to National definitions at the top as well ...
Where is the Family Visit Record (PVR) form? Article rated 2.3/5.0
  1.  Add the contact (go to Guardian tab, choose the guardian from the drop down list, click "add contact" on the left, add the date and select the children who you will visit with, an
How do I add a Screening? Article rated 3.4/5.0
To record a screening, the guardian and child must first be enrolled.  Once they are enrolled, you look up the child you screened and enter their screening data. First, go to the Children tab and sel...
I just hired a new Home Visitor (educator). How do I put them in the system? Article rated 3.8/5.0
To add a new Home Visitor **Only the Main Admin for the program can add a new Home Visitor** 1. Click the Home Visitor tab and then click "New Home Visitor" over on the left. At the top,
Manual - Is there a printed manual? Article rated 3.9/5.0
You can print a copy of our user manual from the attachment added below. 
Can I export data? Article rated 3.3/5.0
You can export your raw data and create a report inside Microsoft Excel or any other program that can open a text file.  It's quick, give it a try!
Exit Guardian or Child Article rated 3.5/5.0
To exit a Guardian or Child, you will first need to go to the Guardian or Child tab and pull up the guardian/child from the drop down list.  On the main data page, change the current status to "Exite...
MOSIS Numbers Article rated 3.3/5.0
We have a State ID export that you will be able to send to DESE.   First, you will need to get to the Export Data area in Visit T
Change in Main Administrator Article rated 3.4/5.0
If you are needing to change the person currently listed as the main admin, log in, go to Setup tab, click Profile on the left.  Change all the information to the new admin information.  You can ch...
Clearing out browser History Article rated 3.0/5.0
Here are instructions to clear your browser history and clear cache memory.    IE: 
User Defined Fields Article rated 3.0/5.0
The main Administrator can add user defined fields which are fields that you name to track items Visit Tracker does not already track.  
Caseload Summary and Family List reports Article rated 3.0/5.0
Issue reported: Family List is reporting 31 families Active families. Caseload Summary is reporting 29 families.Reason:In this issue, the home visitor has 2 guardians in Active status but their childr...
Group Connections Article rated 4.3/5.0
Where do you go to put in a group connection that a family attended?First, you will need to enter the Group Connection on the Calendar. Click on the date of the group, and in the upper right hand corn...
Can I make a family Inactive and how is the visit frequency affected? Article rated 3.4/5.0
Yes, you can make a family inactive if they are going to be gone for awhile. Once they come back, you can reactivate them and then update the enrollment date to when they came back. By updating the en...
Counting Teen Group Connections - MO only Article rated 3.7/5.0
For your teen groups to count on your invoice report, you will need to be sure that on the demographics of the guardian, that they are marked as a "Teen Parent". Only those guardians that are marked a...
Adding Staff Trainings / Professional Development / Supervision Article rated 4.2/5.0
You can record your staff professional development (this includes trainings, meetings, observations, files review and supervision) in Visit Tracker.  You can do this for individual staff, or group ev...
Transferring a family to new home visitor Article rated 2.3/5.0
How do I transfer an existing family to a different Home Visitor?You can do this one of two ways: 1. If you have just one family that needs to be reassigned, you can pull up the child from the Childre...
Deleting duplication goals Article rated 3.0/5.0
When I am writing in my family goals, somehow I am getting two or three of the same goal in writing. How can I remove or edit this mistake?When entering goal, be sure not to double click the save butt...
Immunization Record Article rated 3.7/5.0
Is there still a place to complete the immunization records?Yes, there is! Under the child screening, under the Health section, you will see a pencil next to the immunization field. Click this pencil,...
How do I record child Medical Visits? Article rated 3.7/5.0
For Medical visits, the main admin will need to turn these fields "on" under the Set Up tab. Go to Preferences on the left. Under the Child Fields to Display, you will see the question "Does your agen...
Printing individual exit reports Article rated 3.0/5.0
How do I print INDIVIDUAL exit reports?For the child exit summary report, you will go to the Child tab, and then click on "non-Actives" on the left. Next, click on "Exited Children". You can sort the ...
0% on Performance Measures Report Article rated 2.3/5.0
When I try to generate a performance measures report by parent educator on my two most recent staff members, there is no information, everything says 0%. Why is that? Check to see if that home visitor...
Resetting calendar for new program year Article rated 3.0/5.0
How do I reset the calendar for our new program year?Go to the Set Up tab, and then to Profile. Here, you will see a field marked "Current program year". This is where you can update the date.
Enrollment Status Definitions Article rated 5.0/5.0
Recent changes to enrollment status have brought up some questions regarding the use and definitions of the different status. Active:  Families receiving home visits. Private contacts can only be add...
PO for Payment Article rated 5.0/5.0
How do I pay using a PO? If your school district/organization creates Purchase Orders for payment, the admin for the account can enter those PO numbers directly onto the invoice. There is no need to e...
User Types and Definitions Article rated 5.0/5.0
There are 4 different user types in Visit Tracker; Main Admin, Full Access Additional Admin, Read Only Admin and Home Visitor. Main Admin - There can only be one Main Administrator for each Visit Trac...
Email Verification link broken Article not rated yet
I enrolled a family today and the email verification went to her and she replied that the link is broken. What can we do?Typically what happens, is the guardian double clicks the link. The first click...
Rescheduling a visit due to No Show or Cancelation Article not rated yet
In contact history to access planning guides, if a parent no-shows/cancels how do we transfer that planning guide to the new scheduled date?   When a parent No Shows or Cancels, the home visitor w
How do I switch the main admin? Article not rated yet
I am currently the main admin and I will be leaving the organization.  Do I have the ability to make someone else the account administer and remove me or do we need to request that through you?  
Family List Report Article not rated yet
When we have a family who has exited children with one Parent Educator but then the family gets transferred to another Parent Educator for various reasons, the exited children still shows up on the or...
Admin is also a home visitor. Article not rated yet
I am the main admin for our program, but I also do home visits.  How can I be added to the home visitor list?   If an admin is also a home visitor, that person will need to be added as a home visito...
 

» Top Knowledgebase articles:
 
» Latest Knowledgebase articles: Date added
 Admin is also a home visitor. 2018-08-14 14:34:34
 Family List Report 2018-08-06 13:38:37
 How do I switch the main admin? 2018-08-06 09:46:53
 Rescheduling a visit due to No Show or Cancelation 2018-07-16 12:34:36
 Email Verification link broken 2018-07-12 12:49:12
 User Types and Definitions 2018-06-28 12:13:19
 

 
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