VisitTracker Help Desk > Help Desk > Knowledgebase

Search help:

Change in Main Administrator


If you are needing to change the person currently listed as the main admin, log in, go to Setup tab, click Profile on the left.  Change all the information to the new admin information.  You can change the username here as well.  To change the password, you will need to logout and then click on the "Reset Password" link on the home page.  Enter the new username and look for the email to reset the password.  Once the password has been changed, the new person will be able to login as the main admin.


If the old admin is no longer with your organization, and did not give you the admin login/password, you will need to email support at and request the profile information be changed to the new administrator.  This email will have to come from a supervisor at your organization.  

Was this article helpful? yes / no
Related articles How can I change my password on Visit Tracker?
How do I switch the main admin?
Home Visitor is also a Supervisor
I just hired a new Home Visitor (educator). How do I put them in the system?
Admin is also a home visitor.
Article details
Article ID: 12
Category: Knowledgebase
Date added: 2017-09-13 07:35:32
Rating (Votes): Article rated 3.2/5.0 (9)

« Go back

Powered by Help Desk Software HESK, brought to you by SysAid