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Caseload Summary and Family List reports

Solution

Issue reported:

Family List is reporting 31 families Active families. Caseload Summary is reporting 29 families.



Reason:

In this issue, the home visitor has 2 guardians in Active status but their children are in Recruit Status. 

The Caseload Summary report will only report Active guardians that also have at least 1 active child. The Family List is simply just listing all guardians whose status is active regardless of their child's status.

 
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Article details
Article ID: 15
Category: Knowledgebase
Date added: 2017-09-29 11:02:38
Rating (Votes): Article rated 3.0/5.0 (6)

 
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